Celebrate Paris Fashion Week

Free Global Delivery at Checkout


Customer Services


We have tried to make shopping on Avenue 32 a seamless and engaging experience. All of our key information is available online but please do not hesitate to contact us at any time by phone or email. It is important to us that our customers feel they are being offered the highest standards of service so we aim to offer you a very personal service. And please remember Avenue 32 only sells current season collections.

Our unrivalled customer service includes:

  • Purchases delivered within 3 days to most UK and European destinations and presented in stylish and distinctive packaging.
  • Customers may return all items, including Sale items.
  • Pricing is the Recommended Retail Price (RRP).
  • The call centre is open 9:30am – 6pm (GMT), Monday to Friday.
  • EMAIL US: customer.services@avenue32.com
  • TELEPHONE US: +44 (0) 20 3181 0950

How to shop with us
  • Shop and search by item, product type or designer boutique.
  • Hold items in your closet whilst you browse the collections.
  • Place the items you want to buy in your shopping bag.
  • Go to the checkout and complete your order.
  • You will receive an email to confirm your order has been placed and a follow up email to confirm shipment.
  • Your items will be delivered to you by courier, beautifully wrapped in our distinctive packaging.
  • We offer free returns and exchanges on all items in accordance with our returns policy.