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UK & INTERNATIONAL RETURNS
UK orders are made within a 6-7 hour time slot Mon - Fri by UPS.
European collections are made within business hours (9am-5pm) Mon - Fri by UPS.
US & INTERNATIONAL RETURNS
US and International collections are made within business hours (9am-5pm) Mon - Fri by FedEx/WorldNet.
TRACKING YOUR RETURN (ALL COUNTRIES)UPS and WorldNet do not provide collection receipts. In order to track your return, please keep note of the tracking number on the pre-paid label, which you can track on the UPS/WorldNet websites.
EXCHANGETo exchange for a different size/colour, please contact customer services.
Once, your order has been returned to our warehouse and quality checked, you will be refunded within 3 working days.
FAULTY/INCORRECT ITEMSAll our garments and accessories are thoroughly quality checked in our warehouse. Should you receive a faulty or incorrect item, please contact our Customer Services team to notify them immediately via telephone: + 44 (0) 203 181 0950 or email: firstname.lastname@example.org.
All items must be returned in their original condition, with all labels attached.
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The sizes listed on the product pages differ according to various international sizing stipulations.
In order to see what size you would be please refer to our comprehensive sizing guide. The ‘searchable size’ is the Avenue32 master size as seen on the sizing guide. All products available to purchase on Avenue32 include the measurements of the item, where applicable. If you are unsure of your size, we advise you to take your measurements or contact customer services for more details about the fit of a specific item.
Using a tape measure, please take the measurements below and compare them to the size chart to find the size that is right for you. Hold the tape measure horizontally and securely around your body.
Bust - Wearing
a bra. Place the tape around the fullest part of your bust.
Waist - Place the tape around the narrowest part of your natural waistline.
Hip - Place the tape around the fullest part, usually over your bottom or at the top of your thighs.
Overarm - Hold the tape on your shoulder bone and measure over your elbow to your wrist, do this with your arm bent.
Height - In bare feet, stand against a wall and mark the point perpendicular to the top of your head. Measure up to this point from the floor.
|Master Size (IT)||36||36.5||37||37.5||38||38.5||39||39.5||40||40.5||41|
|ITALY / EU||IT/EU||36||36.5||37||37.5||38||38.5||39||39.5||40||40.5||41|
|UK||6 5⁄8||6 3⁄4||6 7⁄8||7||7 1⁄8||7 1⁄4||7 3⁄8||7 1⁄2||7 5⁄8||7 3⁄4||7 7⁄8|
|US||6 3⁄4||6 7⁄8||7||7 1⁄8||7 1⁄4||7 3⁄8||7 1⁄2||7 5⁄8||7 3⁄4||7 7⁄8||8|
|Inches||21 1⁄4||21 5⁄8||22||22 1⁄2||22 3⁄4||23 1⁄4||23 5⁄8||24||24 1⁄2||24 3⁄4||25 1⁄4|